Active Users
Account Admins can only change user emails before the user has activated their account. Activated accounts have a green tick icon under the Activated column in the user table. To change an email address for an activated user, lodge a ticket with support.flourishdx.com
Inactive Users
Login to you Admin Dashboard.
Navigate to Manage Employees (for schools Users > Manage Staff/Students).
Click on the user to open the User Details page.
Next to the email address field, click the edit button.
Enter the new email address and click the save button.